Distance Sales Agreement

01 / Parties

Service provider

Ozan Soft (Onur Öztürk)

Brand / website

WebGeoDesign · webgeodesign.com

Address

Şehit Osman Avcı Mah. Kaplan Cad. No:11B/4, Etimesgut, Ankara, Türkiye

Email

[email protected]

Phone / WhatsApp

0850 303 37 83

The buyer is the person whose name or business name, address and contact details appear in the order summary. Billing details, the provider’s required tax and registration information and any applicable MERSİS number are included in the order documents supplied before payment. An order-specific contract is not concluded before these details are completed.

02 / Subject and scope

The agreement governs the price, delivery and obligations relating to the website subscription, web design, extra website changes or GEO analysis selected by the buyer. No physical goods or shipping are involved.

Consumer transactions are subject to Turkish Law No. 6502 and related legislation. Purchases for business or professional purposes are governed by applicable general provisions and the accepted proposal, rather than consumer-specific rules. No provision restricts mandatory statutory rights.

03 / Orders and contract formation

The service, exclusions, start and delivery schedule, total price, payment period, duration, termination and withdrawal conditions are disclosed before payment. The selected plan, buyer and provider details, order date and approved proposal are recorded in the order summary.

The contract is concluded once the buyer expressly confirms the pre-contract information and the order carrying a payment obligation, and the provider accepts the order. Copies of the pre-contract information, order summary and accepted agreement are supplied by email or another durable medium. Website plan links only open a WhatsApp enquiry; they do not collect payment automatically.

04 / Fees and payment

Amounts in the pricing section are in USD and include VAT. The binding order total, payment currency, source and timing of any exchange rate, and all additional costs are disclosed and approved before payment. Transactions subject to restrictions on foreign-currency contracts or payments are arranged in a legally permitted currency.

Domains, hosting, licences, new features and out-of-scope development are included only when expressly listed in the proposal. Additional fees require the buyer’s separate approval. Later website price changes do not retrospectively alter an accepted order price.

05 / Digital delivery and responsibilities

Web designs are presented as previews and published in the agreed environment with approval from the buyer’s authorised representative. Website changes are implemented after their scope and approval are confirmed. GEO work is delivered as an agreed digital report, file or link containing findings and recommendations for the specified platforms and questions.

The buyer supplies necessary content and authorised access, holds the rights to use supplied materials and reviews previews. The schedule impact of missing content, access delays or scope changes is communicated. Silence does not constitute acceptance of delivery; rights relating to incomplete or defective services are reserved.

GEO reports reflect the samples reviewed; no specific ranking, AI recommendation, traffic or revenue is guaranteed. This limitation does not remove the duty to perform the agreed work with care. Delivery of source code, usage rights and licences is defined in the order summary.

06 / Plans and subscriptions

Website subscriptions include 5 free changes that reset each month. Extra packages’ change allowances and weekly or monthly periods appear in the order summary. Unused allowances do not roll over. The fair use scope for unlimited plans is explained before purchase.

Once the allowance is exhausted, each approved and completed additional website change costs USD 0.49, including VAT. The fee is disclosed in advance and requires buyer approval. Information questions, clarifications of the same request and corrections of the provider’s own errors are not charged separately. Unlimited plans have no overage fee.

Subscription duration, billing period and renewal conditions are specified separately in the order. Fixed-term consumer subscriptions are not extended by an automatic renewal clause agreed at the outset; renewal requires the buyer’s request or approval after contract formation and before expiry. Other renewals operate only on legally permitted and accepted terms.

Cancellation or termination may be requested by email or written notice; statutory consumer termination rights and other legally permitted notification methods remain available. Completed work, unused services and any refunds are assessed under the relevant agreement and mandatory provisions.

07 / Withdrawal and refunds

Unless a statutory exception applies, consumers may withdraw within 14 days of concluding a service contract without giving a reason or paying a penalty. Notice must be sent before the period ends in writing or through a durable medium such as email.

Statutory exceptions for services begun with consumer approval before the withdrawal period ends, or instant electronic performance or delivery, are explained before the transaction; any required approval is obtained separately. A service being digital, or this text being read, does not by itself remove withdrawal rights. Statutory extended periods apply where withdrawal information is inadequate.

On valid withdrawal, payments received are refunded within 14 days of receipt of notice, in a single payment, without additional costs and using a method appropriate to the original payment method. Calculations and timelines for other cancellations and terminations are communicated in writing. Rights relating to defective services remain reserved. See Delivery & Returns for details.

08 / Sample withdrawal notice

You may copy this example into an email. This format is optional; an unambiguous withdrawal notice is sufficient.

To: Ozan Soft — [email protected]
I hereby exercise my right to withdraw from the contract for the service I purchased.
Full name:
Address and contact details:
Service / order details:
Contract date:
Notice date:
Signature (only if sent on paper):

Opening a prepared WhatsApp message does not send it to us. Do not share card PINs, CVVs or unnecessary identity documents.

09 / Other provisions

Personal data is handled under the Privacy Policy. Contract acceptance does not constitute consent to advertising or commercial messages. The Terms & Conditions and accepted order-specific provisions apply together, subject to mandatory law.

Requests and complaints may be sent to [email protected]. Turkish law applies; consumers’ mandatory rights and rights to apply to consumer arbitration committees and courts where the requirements are met remain reserved. Updates to this page do not retrospectively change existing agreements.

Official information: Ministry of Trade — Distance contracts · Subscription agreements (Turkish).